Windows Media Player doesn't start and I can't see a movie.
Regarding this problem, when a virtual CD software or CD writing software is launched, they conflict each other and causes a problem. If you download an upgrade from the software company of CD software, the problems might be solved, so please refer to the website of the software company.
A movie plays like a slow motion.
It depends on the spec of your machine, but we recommend that you follow these steps.
Restart your computer
Run defragmenter on your machine。
Update the version of your Video Drive
Change your HDD to a faster HDD
If the spec of your machine is too low, you might not be able to play a movie. Please confirm the recommended environment and consider improving your machine spec. Also, if your video memory is lower than 2mb, you might expect a high improvement.
I don't know which version of Windows Media Player I am using.
You can check which version of Windows Media Player you are using by following these steps.
Launch Windows Media Player
Choose "Version Information(A)" from "Help" in the menu bar. If the version displayed there says
Version:6.4.xx.xxxx, it is Version 6.4
Version: 7.10.xx.xxxx, it is Version 7.1
Version: 8.00.xx.xxxx, it is Version 8.0
Version: 9.00.xx.xxxx, it is Version 9.0
I use Macintosh and I can't view a movie using Window Media Player.
Please go to this page on how to see a movie on Macintosh.
I can't see a movie and there was an error message.
Either you failed to download a movie or Windows Media Player is not properly acting. You can either download a movie or reinstall Windows Media Player.